Home
Cases
View Cases
View Orders
Search Cases & Orders
Setup
Law Office
Carriers
Locations
Attorneys
Contacts
Billing
Bill Rate Groups
Billing Items (Catalog)
Pilots
Procedures
Courts
Production
Tracking Needing Packets
Orders on Hold
Request Packets to Send
En Route
In Progress
Records Received
New Orders
Email Submissions
Portal Submissions
Rejections
Rejections Inbox
Active Rejections
Facility Invoices
Accounting
Accounting Overview
Orders (Accounting)
Invoices
Orders Ready to Invoice
Invoices Ready to Send
New Orders Inbox
Order Intake
Review the case information and orders, then submit from here without changing tabs.
Create Case + Orders
Case Information
Orders
Case Parties
Case Details
Keep the matter identifiers together here so staff can verify the case before orders are created.
Case Name
Case Number (Cause No.)
Saved to
Cases.CauseNo
.
Internal File Number
Case Filing Location (Court)
Resolve Court…
Clear
Use the popup to select the best existing court match or stage a new court for final submit.
Update
Clear
Case Style
Request Type
Attorney, Law Office, and Main Contact
This section resolves to existing attorney and law office records whenever possible. Nothing here should be treated as free text if a likely match already exists.
Update
Clear
Handling Attorney
Resolve Attorney / Law Office…
Clear
Use the popup to review likely matches and stage a new attorney or law office only if needed.
Case Main Contact
Patient / Record Subject Information
Keep the patient separate so staff can confirm identity details independently from the case and ordering parties.
Legal Name
AKA/FKA
DOB
SSN
DOD (If Applicable)
Carrier Information
Use match-first carrier selection here so email variations do not lead to duplicate carrier records.
Update
Clear
Carrier
Resolve Carrier…
Clear
Use the popup to select the best existing carrier match or stage a new one for final submit.
Claim Number
Adjuster name/email
Specific Requirements or Special Instructions
Authorizations / Always-Include Docs
Attach PDFs (single or consolidated). Choose destination below.
Tracking Packet Document
Uploaded Doc (Case)
Uploaded Doc (Tracking)
Add
Orders
Re-parse
Stage one full order at a time here, including requested record type, location, method, and request-type-specific details.
Add Order
Case Parties
Party type `1` follows the handling attorney automatically. Add any other attorney parties here before final submit.
Add Case Party
Select Party Type
Adjustor
Defense Co-Counsel
Defense Counsel
Plaintiff Counsel / Opposing Counsel
Map HIPAA Authorization Pages
Attachment
#
Location
Auth Page(s)
Enter a single page (e.g.,
1
) or a range (e.g.,
5-6
). These will be stored with the order.